Where do you ship?
We ship worldwide. We do not deliver to P.O. Box addresses. Our US based customers can place order with us online.
Customers outside the US can place their order by sending us an e-mail at firstname.lastname@example.org. Please include your name, products you want to order, their corresponding quantities and destination address. We in turn will get back with our most competitive shipping rate within 24 hours, to get your approval. Once we receive your confirmation accepting the shipping rate, we will proceed with order fulfillment.
How Soon Will My Order Get Shipped?
We are as excited as you are to fulfill your new order and hear your feedback.
- All items in stock are shipped within 2-3 business days of order placement (subject to credit clearance) and will reach you in 4-7 days (US order) and in 2-6 weeks (non US orders).
- Out of stock items are placed on back order. We will inform you once the items are available.
Please also note all duties and taxes charged by customs of the destination country are the sole responsibility of the buyer and will not be refunded or reimbursed by Govinds Grove for any reason.
Can I track my shipment?
You have placed your order with us and are waiting anxiously for it to reach you. Rest assured, we are as excited and delighted to be able to serve you!
Your order will be shipped within 2-3 days. Once shipped, we will provide you the tracking number for your package so that you can track its progress as it makes it way to you. Your credit card will be charged once the package is shipped.
If the item is Backordered: There will be times when a product you want is Out of Stock. If you choose to Back Order (which we highly recommend), please email us at email@example.com. We will notify you once your order is ready.
USPS Standard Shipping: This is the most economical option and takes between 4-7 business days. Tracking information provided is very basic. Use this if you are in no rush and do not care to know where the package is every step of the way. Please make use of our Free Standard Shipping being offered currently. No Order minimum required.
Priority Mail: Delivery time is 2-3 business days. Items will be shipped either the same (if order received by 9am EST) or the next business day. Use this for rush orders. This is also the only shipping option for non-contiguous US and US Territories.
If you have other special shipping needs (e.g. overnight shipping), please shoot us an e-mail at firstname.lastname@example.org. We will be happy to accomodate your request.
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